Consulting on human centered design practices, strategies and projects. Define, shape, refine or consolidate your user experience strategy based on your strengths and industry best practices. Evolve a solution that balances pragmatism and research, business and user needs, onsite and offsite and your strengths and beliefs.
Setup User Experience Practice
Set up a new User Experience department that suits your organization and type of business.
Align Customer Experience Business
Work with your sales, delivery and client relations teams to align and integrate
customer experience as a unified approach
in your business.
Refine Customer Experience Strategy
Identify gaps, understand your present staffing and client base as also your vision and unique selling proposition. Refine and reshape your experience strategy and create a road map for your organization
that balances all of these to deliver on
Define Project Strategy and Execution
Strategic planning of your projects to ensure direction setting that leads to the right design and minimizes rework.
Mentor your team and pre sales leads to reflect the value, impact and business benefits of customer centricity and thereafter towards a customer oriented approach.
Consulting in Offshore User Experience Practice
Provide consulting in the offshore space to client companies and service provider companies to manage and optimize this complex and challenging model, in order to effect project, communication and cultural alignments.