For a user friendly interface: Why is it so difficult to get something that is easy to use?
Fighting the tech maze
Cognitive Ergonomics: Usability Engineering and User Focused Design
Consumer friendly designs in a competitive market
Why Easy is So Difficult
UX India: Where have we come from and where do we need to go?
Mind the Gap: What happens to usability when development goes offshore?
User Friendly 2009: Design in Asia
Reflections on Lessons of an STC Award